Probation FAQs 

How long will it be before we are contacted by a probation officer?
You will be assigned a probation officer and should hear from that officer within 7 to 10 days.  If you do not hear from an officer within 10 days, call the Probation Department main line (614-525-7535) and ask for the supervisor on duty.
 
 
What do I do in an emergency?
Call 911 or if your child is in crisis, call NETCARE at 614-276-2273
 
 
Can a youth have outages while on Electronic Monitoring?
When your child is on EMD, he cannot have outages unless he is going to a place authorized by the Court, such as school, counseling, etc. 
 
 
What should I do if I search my child's room and find either drugs or a weapon?
Call law enforcement and update your child's probation officer.
 
 
What is the Probation Department's work hours?
We are open from 8:00 am to 5:00 pm, Monday through Friday, although some employees may work from 7:30 am to 4:30 pm. 
 
 
What is a PSI, what is it for and do we have to do this?
PSI stands for Pre-Sentence Investigation.  In order for the Magistrate or Judge to have sufficient information about a child to make a more informed decision a PSI is often ordered.  A PSI is a written report to the Court which includes information about the child, his/her family, school and community.  The report will also document details about the offense and will include a recommendation to the Court for disposition.  These reports are Court-ordered, and, as such, you must participate.
 
 
What is Care Coordination?
Care Coordination provides case management services to low level offenders and coordinates services between youth/families and providers.  The Care Coordination staff develops a plan for youth/families to assure access to services by making linkages to those services in a timely manner. Care Coordinators also work closely with assessors and probation and presents service plans for youth/families at Court hearings.
 
 
What is ATC - Alternative to Commitment?
This is an intensive program that provides an alternative to correctional placement for serious juvenile offenders through high levels of community contact, intervention and strict conditions of compliance.   Each youth in this unit has a probation officer, case manager and care coordinator assigned and is seen several times each week.   This model assumes that youth can be safely and effectively maintained in the community with appropriate supervision, surveillance, and linkage to community treatment, social and educational services.